Nabad

Help & FAQ

Short answers to the questions hosts ask most often. Can't find what you need? Email us.

How do I create my first session?
Sign in, click + New session on the dashboard, give it a name, pick which languages you want to author in, and hit Create. You'll land in the editor where you add questions. When you're ready, click Start session — your 6-digit join code goes live.
How does the multilingual feature actually work?
You write each question in whichever languages your session uses, with a tab per language so you only fill in the ones that apply. Each audience member picks their own language when they join and reads your questions in it, so people in the same session can be answering the same poll in different languages.
How do I share the join code with my audience?
On the presenter screen there's a giant 6-digit code, a URL (nabad.live/join), and a QR code. Audience members can type the code, scan the QR, or visit the URL — whichever is easier in the room.
Do my audience members need an app?
No. Nabad works in any modern phone browser. They scan the QR or type the code and they're voting in two seconds.
What's the difference between the plans?
Free covers up to 30 total participants per month, with unlimited sessions and questions, all question types and participant language choice — live results, plus a results sheet after every session (the AI recap needs Pro). Basic (12 USD/month, or 96 USD/year) adds up to 50 participants per session and unlimited usage. Pro (24 USD/month, or 192 USD/year) adds up to 100 participants per session, AI room insights and the recap email, and priority support. Enterprise is contact-led for organizations that need higher limits, several hosts, custom branding and procurement support. Every plan is multilingual — EN, AR, FR, ES, RU, DE, PT.
Can I see results after a session ends?
Yes. From the dashboard, open any ended session — there's a View results button that takes you back to the presenter screen with the final numbers for every question. The session is read-only at that point (no new votes), but you can review or screenshot.
My audience can't join — what's wrong?
Three usual suspects: (1) the session is still in Draft — make sure you clicked Start session; (2) they typed the wrong code — codes are 6 digits with no letters; (3) the session has already ended — check the status badge on the editor.
How does the Spinning Wheel question work?
You add the options as a list (names, prizes, anything). When you go live, the presenter screen shows a colorful wheel with those options. You click Spin, it rotates fast; click Stop, it slowly decelerates and lands on a winner. Confetti included.
How do I cancel my subscription?
From the dashboard, click Manage billing. That opens your Stripe customer portal where you can cancel anytime. No cancellation fees, no lock-in.
Is my data private?
Participants never sign in and never create an account. Whether they are anonymous depends on one session setting: with name collection on (the default) each response carries the name the participant typed, and the host can see it. Turn it off and responses carry no name at all. Either way we identify a device only by a temporary fingerprint, used to stop double-voting. Hosts: see our Privacy policy and Data & Security page for the full details.
Still stuck?

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Email info@nabad.live